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Privacy Policy

This is the privacy policy so you know what we do with private data.

The term we or use if referring to alxem.com.

This privacy policy sets out how we use and protects any information that you give alxem.com when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Account holders of this website will be notified of changes as when you login to your account on this website. This policy is effective from 31 March 2021.

The following information may be collected from you:

Complete and full business details, including shareholders and directors complete documentation.

Full name.

Country.

Timezone.

Contact information such as address, emailaddress and contact numbers.

Demographic information such as your preferences and interests.

Order Information

The information is gathered so the we can understand your needs and then be able to provide you with the service you want, particular for the following reasons:

Internal record keeping. Information may be used to create and design products, services and systems.

Products, services and systems can be personally offered to you, using preferences and interests collected.

Cannot login into your account, information will be used to regain access such as address and/or emailaddress.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party's:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

For marketing purposes we may use third party system this will need us to export your first name, last name and email address and import into their system.

Our contact us email system uses third party server and your emails will also be stored and a third party server.

Controlling your personal information:

You have the ability to restrict the collection or use of your personal information to the website as not all fields are required on every form so you can restrict us of all information that is not required.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us.

You have full responsibility of updating and maintaining the completeness and correctness of your own personal information, you are not required to contact us about the updating of your personal information.

If you believe that any information we are holding on you is incorrect or incomplete and you do not have access to change the information, please contact us. We will promptly correct any information found to be incorrect.

This policy also extends to the cookies policy on this domain.

If you ever want to get your personal information please email us using the contact us form. Contact link at the bottom of page. and we can start the process of you getting all your data.

If you ever want us to delete all your personal information please email us using the contact us form. Contact link at the bottom of page. and we can start the process of us removing all your personal data. Deleting data comes at it own risk as we will then not have any information about this action for future reference.

the type of information you may want to change or delete could be order records, phone numbers, card information, email address and any other information that could be linked to your personally. If you have any query's just contact us.

Your order information.

We may use your order information to determine what customers buy together. Determine how often you buy from us and what items you are buying. At any point you can ask us to delete this data from our system.

Your address may be used so we can work out where our customers are coming from and if we can expand into an area.

When you use our contact us area.

The information you enter will be emailed to us via a third party server and then stored on a third party server.

Server Information

Your information that has not been stated otherwise is stored on our secure server.

You also have the right to lodge a complaint with a supervisory authority.

You can also contact our data controller in our company by using the contact form.